XLR8yOurLife LLC
Terms of Service
Effective date: October 8, 2026
These Terms of Service ("Terms") govern your access to and use of the website at www.xlr8yourlife.com (the "Website") and all programs, courses, memberships, live events, digital content, communities, coaching, books, and other products and services offered by XLR8yOurLife LLC (together, the "Services"). XLR8yOurLife LLC is a California limited liability company ("XLR8yOurLife LLC," "we," "us," or "our"). "You" means the person who accesses the Website or purchases or uses any of the Services.
PLEASE READ THESE TERMS CAREFULLY. Section 20 requires that disputes be resolved by binding individual arbitration and waives your right to participate in a class action, with a thirty day opt-out. Section 5 contains an assumption of risk and a release that applies to emotionally intensive personal development work.
1. Acceptance of These Terms
1.1 By accessing the Website, creating an account, purchasing any Service, or participating in any program, you agree to these Terms and to our Privacy Policy, which is incorporated by reference.
1.2 If you do not agree, you must not access the Website or purchase or use the Services.
1.3 At checkout you will be asked to affirmatively accept these Terms. Your acceptance creates a binding agreement between you and us. Program-specific terms stated on a sales page or at checkout, and any separate written agreement between you and us, form part of that agreement.
2. Eligibility
2.1 The Services are for adults. You must be at least eighteen (18) years old to access the Website, create an account, purchase any Service, or participate in any program.
2.2 By using the Services you represent that you are at least eighteen (18) and have the legal capacity to enter into these Terms.
2.3 The Services are not directed to anyone under eighteen (18), and we do not knowingly collect personal information from anyone under eighteen (18). If we learn that we have, we will delete it.
3. What the Services Are, and What They Are Not
3.1 XLR8yOurLife LLC offers educational and spiritual teaching, coaching, and personal development programs. The Services are led, taught, and facilitated by XLR8yOurLife LLC through its owners, employees, and representatives, including Don Hamm, and through guest instructors, teachers, and facilitators engaged by XLR8yOurLife LLC as independent contractors. Guest instructors, teachers, and facilitators are not employees of XLR8yOurLife LLC, and their participation does not create any relationship between you and them separate from these Terms. The Services consist of teaching, practices, and coaching in personal and spiritual transformation. They draw on a range of sources, including Hermetic principles, ancient wisdom and religious traditions, philosophy, and psychology, and they involve personal work that can be emotionally intensive. No particular belief is required to participate.
3.2 The Services include, or may in the future include, one-day live online intensives, multi-week live online cohort programs, a year-long program with recorded lessons and live calls, self-paced recorded courses, memberships, a private online community, one-on-one coaching offered by application under a separate agreement, and written materials including books.
3.3 THE SERVICES ARE PROVIDED FOR EDUCATIONAL, INFORMATIONAL, AND SPIRITUAL PRACTICE PURPOSES ONLY. THE SERVICES ARE NOT, AND ARE NOT A SUBSTITUTE FOR, THERAPY, PSYCHOTHERAPY, COUNSELING, MENTAL HEALTH TREATMENT, MEDICAL CARE OR DIAGNOSIS, LEGAL ADVICE, OR FINANCIAL ADVICE. NO LICENSED PROFESSIONAL RELATIONSHIP OF ANY KIND IS CREATED BY YOUR USE OF THE SERVICES.
3.4 Don Hamm holds a degree in biblical counseling and is a certified life coach, teacher, healer, and Life Activation Practitioner. He is not a licensed counselor, therapist, psychologist, physician, attorney, or financial advisor. No statement made through the Services is made by a licensed professional in any of those fields. Guest instructors, teachers, and facilitators likewise are not licensed professionals in any of those fields unless expressly stated, and no statement made by them through the Services is made in a licensed professional capacity.
3.5 You are responsible for your own physical, mental, emotional, and financial well-being and decisions. If you have or suspect a medical or mental health condition, consult a qualified licensed professional. The Services do not provide crisis intervention. If you are in crisis or danger, contact your local emergency services immediately.
4. No Guarantee of Results
4.1 Your results depend on factors within and outside of our control, including your effort, participation, honesty, circumstances, and application of what is taught.
4.2 We do not guarantee any particular result, outcome, healing, transformation, income, or benefit. Examples, testimonials, and descriptions of results illustrate individual experiences and are not a promise that you will achieve the same. Our refund guarantees in Section 9 are satisfaction guarantees with stated time limits; they are not a guarantee of results.
5. Voluntary Participation, Assumption of Risk, and Release
5.1 The Services involve personal and spiritual development work that can be emotionally intense and may bring up strong emotions, memories, or psychological responses. Your participation is entirely voluntary.
5.2 You may decline any exercise, practice, discussion, or activity at any time, and you may pause or stop your participation at any time.
5.3 If you have a pre-existing mental health condition or are under the care of a mental health or medical professional, we recommend that you consult that professional before beginning the Services and that you engage in this work with appropriate professional support.
5.4 TO THE FULLEST EXTENT PERMITTED BY LAW, YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH YOUR PARTICIPATION IN THE SERVICES, INCLUDING EMOTIONAL, PSYCHOLOGICAL, AND SPIRITUAL RISKS.
5.5 TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE AND DISCHARGE XLR8yOurLife LLC AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, INSTRUCTORS, GUEST INSTRUCTORS, CONTRACTORS, AND AGENTS (THE "RELEASED PARTIES") FROM ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR PARTICIPATION IN THE SERVICES. THIS RELEASE DOES NOT APPLY TO GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR VIOLATION OF LAW BY A RELEASED PARTY, OR TO ANY LIABILITY THAT CANNOT BE WAIVED UNDER CALIFORNIA CIVIL CODE SECTION 1668 OR OTHER APPLICABLE LAW.
6. Accounts and Login Security
6.1 You agree to provide accurate, current, and complete account information and to keep it updated.
6.2 You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at [email protected] of any unauthorized use.
6.3 Your account and your access to every program, course, membership, community, and item of content are personal to you. You may not share, sell, transfer, or lend your login or your access to anyone else. Each purchase is a license for one individual.
6.4 We may suspend or terminate your account if we reasonably believe you have violated these Terms or shared your access.
7. Purchases, Pricing, and Payment
7.1 All prices are stated and charged in United States dollars.
7.2 Payments are processed by Kajabi Payments, which is built on and operated in partnership with Stripe, Inc. Available payment methods may include major credit and debit cards, Apple Pay, Google Pay, Klarna, and Afterpay. We do not store your full payment card details. By purchasing, you authorize us and our payment processor to charge your selected payment method for all amounts due.
7.3 You represent that you are authorized to use the payment method you provide.
7.4 Payment plans. Some Services may be offered with a fixed installment payment plan. A payment plan is not a subscription and does not renew. It is an agreement to pay the full purchase price in scheduled installments. Your obligation to complete every scheduled installment continues even if you stop participating, except where a refund applies under Section 9. If an installment payment fails, we may suspend your access until it is paid.
7.5 You are responsible for any applicable taxes and for any bank, currency conversion, or foreign transaction fees charged by your card issuer or payment provider.
7.6 We may change prices and offerings at any time. Changes do not affect purchases you have already completed.
8. Subscriptions and Automatic Renewal
8.1 Some Services, such as a monthly or annual membership, are offered on a subscription basis that renews automatically. This Section applies to every automatically renewing Service, and we comply with the California Automatic Renewal Law (California Business and Professions Code Sections 17600 and following) and the federal Restore Online Shoppers' Confidence Act.
8.2 Before you are charged, we present the automatic renewal terms clearly and conspicuously and in visual proximity to the place where you give consent, including the recurring price, the billing frequency, the length of the renewal period, that the subscription continues until you cancel, and how to cancel. You must give express affirmative consent to those terms before you are charged, and we keep a record of your consent.
8.3 Your subscription renews automatically at the end of each billing period at the then-current price until you cancel.
8.4 You may cancel at any time, by yourself and online, by logging in to your account, clicking your avatar, selecting Settings, then Billing, and cancelling the subscription. Cancellation takes effect at the end of the current billing period, and you keep access until then. The online cancellation method is at least as easy to use as the method you used to subscribe. You may also cancel by emailing [email protected].
8.5 After you subscribe, we send you an acknowledgment you can retain that states the automatic renewal terms, the cancellation policy, and how to cancel.
8.6 For any subscription with a term of one year or longer, we send a reminder between fifteen (15) and forty-five (45) days before each renewal that identifies the Service, states that it will renew, and explains how to cancel. We also send an annual reminder identifying the Service, the amount and frequency of the charge, and how to cancel.
8.7 If we change a recurring fee, we notify you in a form you can retain no less than seven (7) and no more than thirty (30) days before the change takes effect, with information on how to cancel.
9. Refunds and Cancellations
9.1 This Section is our default refund policy and applies to every type of Service unless the sales page or checkout for a specific Service states a different policy, in which case that specific policy controls.
9.2 To request a refund, email [email protected] from the email address on your account before the applicable deadline. Approved refunds are issued in full, in United States dollars, to the original payment method. We are not responsible for currency conversion differences or fees charged by your bank or card issuer.
9.3 Policy by type of Service:
(a) Self-paced and recorded courses (30-Day Guarantee): fully refundable if requested within thirty (30) days of purchase, provided you have completed no more than one-third of the course's lessons. Standalone digital products and downloadable materials sold on their own, such as a single workbook, are not refundable once they have been downloaded or accessed.
(b) One-day live online events: fully refundable if requested at least forty-eight (48) hours before the event start time. Requests made after that and before the event begins receive a transfer to a future offering of the same or a comparable event. No refund or transfer is available once the event has begun. If we cancel or reschedule an event, you may choose a full refund or a transfer.
(c) Multi-week live cohort programs and masterminds (First Call Guarantee): fully refundable if requested within twenty-four (24) hours after the first live teaching call of the program ends. Orientation or welcome calls are not teaching calls for this purpose. After that deadline no refund is available, and if you purchased on a payment plan you remain responsible for all remaining installments. If circumstances prevent you from completing the program, you may request a transfer to a future cohort of the same program, if one is offered, subject to availability.
(d) Year-long and multi-month programs, including those sold with a payment plan: fully refundable if requested within fourteen (14) days of purchase or within twenty-four (24) hours after the first live teaching call ends, whichever is later. After that deadline no refund is available, and if you purchased on a payment plan you remain responsible for all remaining installments.
(e) Memberships and subscriptions: monthly memberships are not refundable, but you may cancel at any time and keep access until the end of the paid period. Annual memberships are refundable within fourteen (14) days of the initial charge; renewal charges are not refundable. Cancellation is always available as described in Section 8.
(f) One-on-one coaching: fully refundable at any time before your first session. After your first session, fees for sessions already delivered are not refundable; if you end the engagement early, the amount you paid is refunded minus the value of each delivered session at our standard single-session rate, and package discounts and bonuses are not refundable. The Coaching Agreement between you and us states the full terms and controls.
(g) Bundles: where a purchase combines Services of different types, such as a group program with one-on-one coaching, each part follows the policy for its type above, and the checkout or Package Schedule states how the price is allocated.
9.4 If you receive a refund, your license to access the refunded Service ends immediately, any remaining installments for that Service are cancelled, any bonuses included with the purchase end, and you must stop using and delete any downloaded materials.
9.5 Removal from a program or community for violating these Terms or the community guidelines does not entitle you to a refund.
9.6 Nothing in this Section limits any right you have that cannot be waived under California or federal law, and we honor every cancellation of an automatically renewing Service as required by the California Automatic Renewal Law regardless of any refund limitation above.
9.7 Our guarantees are offered in good faith to people who try the work and find it is not right for them. We may decline a refund request where a Service has been substantially completed or consumed, or where a pattern of purchases and refund requests indicates misuse of our guarantees.
10. Live Events and Code of Conduct
10.1 Live sessions are conducted online, generally over Zoom. You are responsible for the equipment and internet connection needed to participate.
10.2 We may reschedule a live session, substitute an instructor, or change its format or timing for reasons including instructor availability, technical issues, or circumstances beyond our reasonable control. If we cancel a live session entirely and do not provide a reasonable substitute or recording, Section 9 applies.
10.3 You agree to conduct yourself respectfully during live sessions and in every interaction connected with the Services. We may mute, remove, or bar from further participation anyone who is disruptive, abusive, harassing, threatening, or otherwise in violation of these Terms or the community guidelines.
11. Recording of Live Sessions
11.1 Live sessions are recorded for program delivery, replay, quality, and educational purposes. The recording platform displays a recording notice when you join a recorded session. By enrolling and by remaining in a session after that notice, you consent to being recorded, including your name, image, voice, video, chat messages, and statements.
11.2 If you do not wish to appear in a recording, you may keep your camera and microphone off, use a display name, refrain from posting in chat, or leave the session.
11.3 Recordings of live sessions may be made available to participants in the same program as replays. Unless the sales page or checkout for a program states otherwise, replays remain available until ninety (90) days after the program's final live session, after which they may be removed. Replays are separate from a course's recorded lessons, which are governed by Section 13.2. We may also retain recordings, use them internally, and use them to create future course materials. Consent to session recording under this Section is not consent to marketing use, which is governed by Section 12.
11.4 You may not record, download, copy, or distribute any live session or recording except where we expressly permit downloading for your personal use.
12. Marketing Use of Your Name, Likeness, and Testimonials
12.1 We do not use your name, voice, image, likeness, story, or testimonial in advertising, promotion, or public marketing unless you have given separate, affirmative, opt-in consent, for example by checking the optional marketing consent box at checkout or by signing a release.
12.2 That consent is voluntary and is never a condition of purchase or participation. You may withdraw it on a going-forward basis by emailing [email protected]; withdrawal does not require us to remove materials already published, but we will make reasonable efforts to do so.
12.3 This Section is intended to comply with California Civil Code Section 3344.
13. Intellectual Property and Your License to Use Our Content
13.1 All content provided through the Services, including recorded lessons, live teaching, workbooks, downloadable materials, written works, frameworks, methods, text, graphics, logos, audio, and video (the "Content"), is owned by XLR8yOurLife LLC or its licensors and protected by copyright, trademark, and other laws.
13.2 Subject to these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Content for your own personal, non-commercial development for as long as you have access to the applicable Service. Where a Service is sold with "lifetime access," lifetime means the lifetime of the course, not your lifetime: you keep access to the course lessons and course materials for as long as we continue to offer that course, and that access ends if we discontinue the course. Lifetime access does not include live session replays, which are governed by Section 11.3.
13.3 You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, license, publicly display, create derivative works from, teach from, or otherwise exploit the Content, in whole or in part, except as expressly permitted.
13.4 XLR8yOurLife, The Alchemy of Desire, The Alliance Method, The Alchemy of Forgiveness, Boundaries and Consequences, Allies in Alchemy, The Great Work Within, our logos, and the other names and marks we use are trademarks or service marks of XLR8yOurLife LLC. You may not use them without our prior written consent.
13.5 All rights not expressly granted are reserved.
14. Community Guidelines and Confidentiality
14.1 Certain Services include access to our private online community. Participation is conditioned on your acceptance of the community guidelines posted at xlr8yourlife.com/community-guidelines, which are incorporated into these Terms.
14.2 Confidentiality: what other participants share in the community and in live sessions is shared in confidence. You agree not to disclose, repeat, screenshot, record, or share outside the community any story, personal information, or content shared by another participant without that person's express permission.
14.3 Respect: you agree to treat participants and instructors with respect and not to post content that is harassing, abusive, threatening, hateful, defamatory, obscene, or otherwise objectionable.
14.4 No solicitation: you agree not to advertise, recruit for, or promote your own or any third party's products, services, programs, or communities within the community without our prior written permission.
14.5 We may moderate the community, remove content, and suspend or remove members at our discretion, including for violation of these guidelines.
15. Your Content
15.1 "Your Content" means anything you submit through the Services, including community posts, profile information, comments, messages, form submissions, and testimonials.
15.2 You retain ownership of Your Content. You grant us a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, display, and distribute Your Content as needed to operate and provide the Services. Marketing use of Your Content is governed by Section 12.
15.3 You represent that you have the rights to submit Your Content and that it does not violate any law or the rights of any third party. You are solely responsible for Your Content.
16. Testimonials and Endorsements
16.1 Testimonials and reviews we publish reflect the individual experience of the person giving them and are not a guarantee of results.
16.2 We present testimonials truthfully and in accordance with the Federal Trade Commission's Guides Concerning the Use of Endorsements and Testimonials in Advertising and the FTC's Trade Regulation Rule on the Use of Consumer Reviews and Testimonials. We do not use fake or misleading reviews, and we do not offer compensation in exchange for a review expressing a particular sentiment.
16.3 Where a person giving a testimonial has a material connection to us, such as being an employee, contractor, or affiliate, or having received compensation or free access, we disclose that connection.
17. Third-Party Services and Links
17.1 The Services rely on and may link to third-party platforms, including Kajabi, Stripe, Zoom, Google, Calendly, and others. Your use of those services is governed by their own terms and privacy policies.
17.2 We are not responsible for the content, products, services, or practices of any third party.
18. International Users
18.1 The Services are offered from the United States. We make no representation that the Services or Content are appropriate or available in every location.
18.2 If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with the laws of your jurisdiction, including any restrictions on accessing or downloading the Content where you are.
18.3 All prices, payments, and refunds are in United States dollars. You are responsible for currency conversion costs, foreign transaction fees, taxes, duties, and other charges in your jurisdiction.
18.4 If you are a resident of the European Union, the European Economic Area, or the United Kingdom, the data protection rights described in our Privacy Policy apply to you, and nothing in these Terms limits any statutory right that cannot be waived under the law of your residence.
19. Termination
19.1 We may suspend or terminate your access to the Services, in whole or in part, if you violate these Terms, if the law requires it, or for other legitimate business reasons.
19.2 You may stop using the Services at any time. Termination does not entitle you to a refund except as provided in Section 9.
19.3 Sections 4, 5, 9, 11, 12, 13, 15, 16, 20, 21, 22, and 23 survive termination.
20. Dispute Resolution, Binding Arbitration, and Class Action Waiver
20.1 Informal resolution first. Before starting any formal proceeding, you agree to email [email protected] with a description of the dispute and to work with us in good faith to resolve it for at least thirty (30) days.
20.2 Binding individual arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, governed by the Federal Arbitration Act. Hearings, if any, will be held remotely or in Riverside County, California. Judgment on the award may be entered in any court of competent jurisdiction.
20.3 Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
20.4 Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.
20.5 Thirty day opt-out. You may opt out of Sections 20.2 and 20.3 by emailing [email protected] within thirty (30) days after you first accept these Terms, stating your name, the email address on your account, and that you opt out of arbitration. If you opt out, Section 21.2 applies to you. Opting out does not affect any other part of these Terms.
20.6 Time to file. To the extent permitted by law, any claim arising out of or relating to the Services must be filed within one (1) year after it arose, or it is permanently barred. This does not apply to any claim whose limitation period cannot be shortened by law.
21. Governing Law and Venue
21.1 These Terms and any dispute arising out of them or the Services are governed by the laws of the State of California, without regard to conflict of laws principles.
21.2 Subject to Section 20, the exclusive venue for any court action is the state and federal courts located in Riverside County, California, and you and we consent to their personal jurisdiction.
22. Disclaimer of Warranties
22.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
22.2 WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT IS ACCURATE OR COMPLETE.
23. Limitation of Liability
23.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE RELEASED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICES.
23.2 TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE RELEASED PARTIES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.
23.3 Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
24. Indemnification
24.1 To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Released Parties from claims, damages, liabilities, losses, and expenses, including reasonable attorneys' fees, arising out of your use of the Services, Your Content, your violation of these Terms, or your violation of any law or the rights of any third party.
25. Changes to These Terms; General Provisions
25.1 We may update these Terms. We will post the updated version with a new effective date, and material changes may also be communicated by email or through the Services. Your continued use after the effective date of a change means you accept it.
25.2 These Terms, with the Privacy Policy, any program-specific terms, the community guidelines, and any separate written agreement, are the entire agreement between you and us regarding the Services.
25.3 If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them. You consent to receive communications from us electronically, and electronic communications satisfy any requirement that a communication be in writing.
26. Notice to California Residents
26.1 Under California Civil Code Section 1789.3, California residents are entitled to the following notice. The Services are provided by XLR8yOurLife LLC, 400 N Tampa St Ste 1550 PMB 849816, Tampa, FL 33602-4719, USA, [email protected].
26.2 The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
27. Contact
XLR8yOurLife LLC
[email protected]
